Shipping Policy

Thank you for supporting our Australian, family-owned business! We aim to make your shopping experience smooth and transparent.

Shipping Destinations

  • We currently ship to Australia and New Zealand.

Shipping Costs

Australia: Flat rate shipping charges applied at check out.

  • Express (1-4 business days): $15
  • Standard (2-8 business days): $5 for orders over $100
  • Standard (2-8 business days): $10 for orders up to $100
  • Free shipping for orders over $200AUD

New Zealand: Flat rate shipping charges applied at check out. 

  • Standard international (6-27 business days): $15
  • Free shipping for orders over $200NZD

Processing Times

  • Orders are processed within 1–2 business days.
  • You will receive a confirmation email once your order is on its way.

Estimated Delivery Times

We do everything we can to get orders out quickly. These are estimated times though, and may vary.

  • Australia: 3–7 business days
  • New Zealand: 7–14 business days
    (Delivery times may vary depending on your location and public holidays.)

Tracking

  • All orders include tracking.
  • You will receive a tracking link via email once your order has shipped.

Delays

  • Occasionally, shipping delays may occur due to weather, public holidays, or postal issues.
  • If your order hasn’t arrived within the expected time, please contact us at hello@wicksintimates.com with your order number in the subject line.

Questions?

We’re here to help!
Email us at hello@wicksintimates.com for any shipping concerns.